Privacy Policy

Privacy Policy

Last updated: 15/01/2026

This Privacy Policy explains how MARTIN ROTHERY (“we”, “us”, “our”) collects, uses, stores, and shares personal information when you visit martinrothery.com (the “Site”), purchase our programs, apply/enrol, subscribe to our emails, or contact us.

We are committed to handling your information lawfully, fairly, and transparently.

1. Who we are

Controller: Martin Rothery
Website: martinrothery.com
Email: [privacy@martinrothery.com]
Business address: 5 Exeter Court, Chesterfield, United Kingdom

If you have questions about this policy or your data, email: [privacy@martinrothery.com].

2. What personal data we collect

We may collect the following categories of information:

1. a) Information you provide

• Name, email address, phone number (if provided)
• Billing details and purchase history
• Application/enrolment information you submit (e.g., your goals, experience, suitability answers)
• Messages you send us (email, forms, social media messages)
• Information you provide in coaching/training contexts (only where you choose to share it)

1. b) Information collected automatically

• IP address, browser type, device identifiers
• Pages visited, time on pages, referral URLs
• Interaction data (clicks, scrolls, form submissions)
• Approximate location (city/country) inferred from IP

1. c) Payment information

Payments are processed by third-party processors (e.g., Stripe/PayPal). We typically receive confirmation of payment and limited transaction details, not full card numbers.

3. How we use your information

We use personal data to:

• Provide and deliver programs, training, and related services
• Process payments and manage accounts/enrolments
• Respond to enquiries and support requests
• Assess suitability where an application process is used
• Send administrative messages (receipts, updates, access instructions)
• Send marketing communications (only where permitted; you can opt out anytime)
• Improve the Site, content, and user experience
• Run advertising and measure performance (e.g., Meta Pixel, conversion tracking)
• Protect against fraud, misuse, and security incidents
• Comply with legal obligations

4. Lawful bases (UK GDPR / GDPR)

Where applicable, we rely on one or more of these lawful bases:

• Contract: to provide services you purchase or request
• Legitimate interests: to operate and improve our business, maintain security, and measure marketing effectiveness
• Consent: for non-essential cookies and certain marketing (where required)
• Legal obligation: accounting, tax, and compliance requirements

5. Marketing communications

If you opt in (or where permitted by law), we may send emails about training, updates, and offers.

You can opt out at any time by:

• Clicking unsubscribe in any email, or
• Emailing [privacy@martinrothery.com]

We do not sell your email address.

6. How we share your information

We may share personal data with trusted service providers who help us operate, such as:

• Website hosting and infrastructure providers
• Email marketing platforms
• Analytics providers (e.g., Google Analytics)
• Advertising platforms (e.g., Meta/Facebook, LinkedIn)
• Payment processors (e.g., Stripe/PayPal)
• Scheduling, CRM, and support tools
• Course delivery / membership platforms (if applicable)
• Professional advisers (accounting, legal) where necessary

These providers are authorised to use your data only as needed to provide services to us and are expected to protect it.

7. International transfers

We market worldwide and may use providers who store or process data outside the UK/EEA. Where personal data is transferred internationally, we use appropriate safeguards (such as adequacy decisions, standard contractual clauses, or equivalent measures where required).

8. Data retention

We retain personal data only as long as necessary for the purposes described above, including:

• Customer records: typically kept for accounting/tax requirements (often 6+ years depending on jurisdiction)
• Marketing records: until you unsubscribe or request deletion (subject to legal requirements)
• Application submissions: retained for a reasonable period to manage intake and decisions unless you request deletion

Exact retention periods may vary depending on legal and operational requirements.

9. Your rights

Depending on your location, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion (where applicable)
• Restriction or objection to processing
• Data portability
• Withdrawal of consent (where processing is based on consent)

To exercise rights, email: [privacy@martinrothery.com].
We may need to verify your identity before completing a request.

10. Security

We take reasonable technical and organisational measures to protect your information. No online system is perfectly secure, but we aim to prevent unauthorised access, misuse, or loss.

11. Children’s data

Our services are not intended for children under 16 (or the age defined by your local law for consent). We do not knowingly collect personal data from children.

12. Sensitive information and health-related content

Some of our work relates to mindset, emotion, identity, and healing. Any personal information you choose to share in that context is handled with care. We do not request medical diagnoses, and we do not provide emergency or crisis services. If you are in crisis, contact local emergency services.

 

13. Automated decision-making

We do not use automated decision-making that produces legal or similarly significant effects about you without human involvement. Advertising platforms may use automated optimisation (e.g., showing ads to likely audiences), which is outside our direct control.

14. Third-party links

Our Site may include links to third-party platforms (e.g., YouTube, Facebook, payment providers). Their privacy practices are governed by their own policies.

15. Changes to this policy

We may update this policy periodically. The “Last updated” date will reflect changes. Continued use of the Site after updates means you accept the revised policy.

16. Complaints

If you are in the UK, you can complain to the Information Commissioner’s Office (ICO) if you believe we have handled your data improperly.